Data You Give Us Directly
Text entered in a name, phone, or address search is sent to the third-party provider that powers the results. Our own servers do not keep a copy of those search terms. If you contact us, we receive the details included in your message and use them to respond or handle the request.
Data We Gather Automatically
The hosting service may record ordinary server information such as IP address, browser type, viewed pages, and timestamps. We use aggregate information to maintain the service and understand which reference pages are useful. Cookies or similar tools may support basic analytics or, where used, advertising measurement.
What We Do With This Data
Search-service data is handled by the provider that returns the sponsored or third-party results. Messages are used to answer the sender. Server and analytics information helps with security, performance, and broad audience measurement. We do not use this small set of information to create a private resident file.
Links to Other Websites
Porterville pages link to Tulare County offices, California agencies, courts, libraries, archives, USPS, and other outside services. Once a link is opened, that organization's privacy notice and terms govern the information it receives. Review the destination's policy before entering a name, address, payment detail, or application.
Who Might See Your Data
Hosting providers process server logs. Analytics or advertising partners may receive the automatic information described above. A valid legal demand may require disclosure. We do not sell a private list of people who use Porterville Residents Directory, and we do not control the practices of a linked search provider.
How We Protect Your Data
We limit what the service stores, restrict access to operational information, and use ordinary hosting safeguards. No internet transmission or storage system is guaranteed to be secure. Do not send a Social Security number, driver's license number, medical detail, or other sensitive information in a message unless an official custodian's application specifically requires it.
Users Under 18
The reference pages are not directed to children under 13. A parent or guardian who believes a child sent personal information may contact us so the limited message or log information can be reviewed and, where appropriate, removed.
Your California Data Rights
Depending on coverage and exceptions, California's Consumer Privacy Act, Civil Code section 1798.100 and following, includes rights to know or access, correct, delete, opt out of sale or sharing, limit some sensitive-information uses, and receive equal treatment. The California Attorney General's CCPA guidance describes those rights. Deletion is subject to exceptions, including publicly available government-record information.
Because this service keeps little information, a request usually involves checking the contact mailbox and relevant server logs. Use the Contact page to ask. Requests to change a deed, voter record, court file, directory scan, or other government-held material must go to the custodian, not to this private reference.
Updates to This Policy
This policy may change when the service, its providers, or California requirements change. The newest version will be posted on this page, with its effective wording applying to future use after publication.